Privacy notice
This website uses no analytics tools, no tracking pixels and no cookies. It embeds no third-party content. What we do process is set out here.
This is a courtesy translation. The German version is legally binding.
Controller
Protocol One Protection e.U., owner Jan Filipovic, Wulfengasse 16, 9020 Klagenfurt am Wörthersee, Austria. Telephone +43 676 554 88 83, email client@protocoloneprotection.com.
Visiting the website, server logs
When you visit this website, the hosting provider processes technical data on our behalf: IP address, date and time, the page requested, the volume of data transferred, browser and operating system, and the page visited previously. These logs are used to keep the website secure and to analyse errors. The legal basis is our legitimate interest in the secure and proper operation of the website (Art. 6(1)(f) GDPR). The logs are deleted after 30 days at the latest, unless they are needed for longer to investigate an incident.
Hosting: Hostinger International Ltd., 61 Lordou Vironos Str., 6023 Larnaca, Cyprus, on servers in the European Union. A data processing agreement under Art. 28 GDPR is in place with Hostinger. Where Hostinger uses sub-processors outside the European Economic Area, the standard contractual clauses of the European Commission have been agreed.
Enquiries by form, email or telephone
When you request a first meeting, we process the details you give us: service, period, place, your message, name, email address and, if you provide them, your telephone number and your wish to be called back. Only the service, your name and your email address are required. Without these details we cannot reply. Details of incidents, or of people who are causing you concern, we take down when we speak, not through the form.
If you telephone or email us, we process the details you give us on the same basis and delete them within the same periods.
The purpose is to answer your enquiry and to prepare a first meeting. The legal basis is the taking of steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
The form transmits your details in encrypted form (TLS). They are sent as an email to client@protocoloneprotection.com, read there by us in person and not stored on the web server. We delete enquiries that do not lead to an assignment 30 days after the last message. If an assignment follows, the retention periods of the contract and of tax and company law apply to the documents required for it, as a rule seven years under § 132 Bundesabgabenordnung (Austrian Federal Fiscal Code).
To protect against automated submissions, the form contains a field that is invisible to people and a time check. No third-party services are involved.
Our email runs on Microsoft 365 (Exchange Online) provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, on the basis of the Microsoft Products and Services Data Protection Addendum (data processing under Art. 28 GDPR). Under Microsoft's commitments for the EU Data Boundary, customer data is stored and processed within the European Union and EFTA. Where a transfer to the United States takes place in individual cases, it is based on the EU-US Data Privacy Framework, for which Microsoft is certified, and on standard contractual clauses.
Recipients
Your data goes only to the people at Protocol One Protection who deal with your enquiry, and to the processors named above for hosting and email. We do not pass data to third parties for advertising purposes. We send no newsletters.
Cookies and storage in the browser
This website sets no cookies and stores nothing in your browser. For that reason there is no cookie banner.
Your rights
You have the right of access to your stored data, the right to rectification, erasure and restriction of processing, the right to data portability, and the right to object to processing based on legitimate interests. To exercise these rights, write to client@protocoloneprotection.com or to the address given above.
If you believe that the processing of your data infringes data protection law, you may lodge a complaint with the supervisory authority: Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40 to 42, 1030 Vienna, telephone +43 1 52 152-0, dsb@dsb.gv.at, www.dsb.gv.at.
Last updated
11 November 2026. We amend this notice when the processing changes.