We protect you.
Your life stays yours.
Discreet. When you call, you speak to us directly.
Or by telephone on +43 676 554 88 83.
Our services
What we specialise in.
Protocol One Protection works in four areas, each with its own procedures.
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01
Close Protection
For business owners and their families. One of us is there an hour before you.
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02
Residential and Property Security
For your house, including while you are away. Also for company premises.
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03
Travel Security and Protection Abroad
For business trips and family holidays. At the destination we know the way before you arrive.
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04
Secure Transport of Cash and Valuables
For jewellers, banks, auction houses and private owners. Cash, jewellery, watches and art, door to door.
Who we are
A firm from Carinthia that does nothing but protection.
What you can verify.
- Company
- Protocol One Protection e.U. (registered sole trader under Austrian law)
- Commercial register
- FN 681908g, Landesgericht Klagenfurt (Regional Court of Klagenfurt)
- Registered office
- Wulfengasse 16, 9020 Klagenfurt am Wörthersee
- Trade licence
- Licensed security trade, GISA no. 40279428
The Protocol
The rules we work by.
We developed The Protocol ourselves. It applies to every assignment, from a single evening to an assignment that runs for years. Your plan is written for you alone. These rules stay the same for every client, and they apply to your home and your valuables just as they apply to you.
Your situation first.
Every assignment begins with the security assessment, never with the price. For your home, that means a walk-through first. For a transport of valuables, it means the route, the time window and the value.
Only our own men.
Every one of them is employed by us. We take on only those who pass our selection: background, expertise, physical condition and mental resilience. Then we decide whether he suits us.
The same men.
We plan every assignment so that the men you meet at the start stay with you until the end. If one of them has to be away for a while, through illness or for family reasons, we let you know. For that time, another of our men who meets the same standards takes his place and introduces himself.
Daily training.
Our men train together and on their own until, on an assignment, each knows what the other is doing.
Your name stays with us.
We tell no one whom we protect. Confidentiality is written into the employment contract of every one of our men.
Only what we can answer for.
If we cannot take responsibility for an assignment, we tell you plainly.
You do not need a particular reason.
Most people who call us have been turning the question over for some time. Before a trip, a public appointment or an event, we work out with you what makes sense.
If something has prompted your call, such as a letter that troubles you, have it to hand when we meet. If your name is suddenly in the papers after the sale of your company, we talk through what that means for your family.
What stays the same.
Your day. You decide where you go and whom you meet.
Your household staff and your cameras stay as they are.
What you do not see.
The preparation. Our men keep out of your photographs.
What happens after you get in touch.
Reply
We reply to you in person. If your enquiry reaches us before 6 pm, Monday to Friday, we reply the same day, otherwise on the next working day.
First meeting
We speak with you in person, and the meeting costs nothing.
Security assessment
We piece together what can be found about you and the people around you, and we look at your routes and your house. The security assessment and the plan are a separate service with a fixed fee, except for the transport of valuables. You know the amount before we begin.
Plan
You receive a written plan. It sets out what we recommend, from when, and what the protection costs.
Assignment
You decide once you know the plan and the price. If you engage us, we set the fee for the assessment and the plan against the cost of the assignment.
Debrief
After the assignment we go through it with you.
Talk to us about your situation.
In confidence, at your home or at our office at Wulfengasse 16 in Klagenfurt.
Telephone Monday to Friday, 9 am to 6 pm, Austrian time
While we are working for you, you can reach us on this number around the clock.